Applicant Feedback

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300,000+ comments and some very clear messages

For the past six months I have been working for Mystery Applicant. My role focused on the review of candidate feedback to train and develop their Artificial Intelligence (AI) tool; so that it may accurately predict the themes and sentiment of … Read More

Working with one of the world’s largest employers: How G4S uses Mystery Applicant to monitor and improve its candidate experience

As one of the world’s largest employers, a FTSE 100 company and with a global reach stretching to all corners of the globe, G4S receives tens of thousands of applications a month. By fully integrating into their Global Careers Centre … Read More

Beware of the whispering campaign

A recent survey we conducted showed that a large majority of candidates share their experience as a candidate with their friends and family (83%); 64% also added they used social media to spread the word about their experience, using Facebook … Read More

Poorly treated candidates less likely to become customers

In a survey we conducted in November 2011, more than 46% of respondents admitted their last experience as a candidate had been “poor” or “very poor”; but what does a poor candidate experience actually mean for an organisation? One of … Read More

Mystery Applicant launch

Introducing Mystery Applicant

Mystery Applicant began with the idea that organisations and recruiters needed to have more effective monitoring of how their candidates were being treated across the recruitment process. Whilst employer branding is a widely used term there is little consistency in … Read More