candidate feedback

In Their Shoes

Everyone is a customer at some point so we all know how it feels to be treated very well or very badly. A great experience leads to a strong feel good factor and generally repeat business. Obviously a bad experience … Read More

Top Ten Tips For Measuring Your Candidate Experience

Back at the start of the year we blogged about the controversial decision made by the RAD awards not to shortlist, or appoint a winner, to their 2013 Candidate Experience Award due to the quality of the entrants. This year … Read More

Graduate recruiters: Are you ready to know what your graduates really think?

“By its very nature, the graduate audience and the context in which you seek to attract them is ever shifting. You are attempting to engage with a population that are far from homogenous, whose behaviours and views change from one … Read More

Recruiters: Keeping candidates warm…

Whenever recruitment is discussed attraction and retention is often the key focus but what happens in between? What do companies do to keep applicants engaged throughout the recruitment process and, crucially, what do they do at the offer stage? Experienced … Read More

The Candidate Experience: A consumer dilemma…

Think back to the most important item you ever bought. Whether it was a house, a car, an engagement ring or a much sought-after collectible, I’m sure you did your research – consulted reviews, comparison sites, friends, relatives and maybe … Read More

Candidate Experience – Why embracing your unsuccessful candidates could improve company performance…

Consider these two extracts from emails sent to ‘Clear Channel Communications’ Chief Talent Scout, Morgan Hoogvelt…  “…I’ve been doing this for a while and I’ve never worked with anyone in an HR capacity who took the time to inform, support … Read More

Are candidates more likely to share a positive experience than a negative one?

We recently conducted a survey of people who had applied for a job in the previous six months and asked them to rate their experience as a candidate and more specifically how they shared this experience with people in their networks. Applying … Read More

The Candidate Survey Interface

We’re writing a series of articles to add to our resources section that explain more about  Mystery Applicant. The first one of these looks at the survey interface. The Mystery Applicant candidate feedback interface is where applicants give their feedback … Read More

Mystery Applicant launch

Introducing Mystery Applicant

Mystery Applicant began with the idea that organisations and recruiters needed to have more effective monitoring of how their candidates were being treated across the recruitment process. Whilst employer branding is a widely used term there is little consistency in … Read More