customer loyalty

Dissatisfied circled

Is your talent engagement strategy working for you or against you?

Candidate Experience is at the heart of an employer’s reputation and there is a direct correlation between the experience applicants receive and their propensity to advocate for an employer. Positive experiences create brand ambassadors, willing to recommend and refer an … Read More

Ai robotbot

AI is coming – will it help or hinder the candidate experience?

AI is advancing at a startling pace and the lines between the real and technical world are blurring. As we drive towards the Fourth Industrial revolution there’s a very real fear that human job security could be compromised. Undeniably, AI … Read More

laptop

300,000+ comments and some very clear messages

For the past six months I have been working for Mystery Applicant. My role focused on the review of candidate feedback to train and develop their Artificial Intelligence (AI) tool; so that it may accurately predict the themes and sentiment of … Read More

handshake

How Candidate Experience Can Measure Brand Impact

This is the second blog in the series I’m writing in association with Mystery Applicant on candidate experience measurement. You can find the first blog here. Despite many recent attempts to simplify it, employer branding is becoming a complex topic … Read More

business blazer

Candidate Experience – why presume, when you could just ask?

A guest post from Steve Othen Head of Strategic Projects at The REC.     A lot has been written, including by me, about how important it is to measure candidate experience. So I thought I change it up and focus … Read More

4 Reasons Why Employers Should Measure Their Candidate Experience

A recent Linkedin survey of 20k professionals, who had recently applied for a job, found that 92.5% expected to hear something back from the company they had applied to even if it was just a rejection. In reality only 34% … Read More

What does Candidate Experience really mean?

Picture the scene. It is  another conference/seminar/round table/unconference where a bunch of recruiters are sat around debating the latest topics of the day. The subject of candidate experience comes up and generally everyone nods appreciably that this is an important … Read More